Case Studies & Client Results

    Real Lead Generation & Outsourcing Results for USA, UK & Canada Businesses

    See how we've helped 200+ companies across insurance, legal, SaaS, healthcare, and home services industries drive growth, clean data, reduce costs, and generate qualified leads with measurable ROI.

    500+
    Qualified Calls/Month
    ClientUS Legal Marketing Agency
    IndustryLegal (Mass Tort) — USA

    500+ Qualified Pay Per Call Leads Generated in 30 Days for US Legal Firm

    The Challenge

    A leading legal marketing agency needed high-volume, qualified inbound calls for mass tort campaigns across multiple US states — but their previous lead generation vendor was delivering low-quality calls with high costs and poor conversion rates.

    Our Solution

    Wingspan deployed targeted Pay Per Call campaigns on Google Ads and Meta (Facebook & Instagram) with real-time Ringba call tracking integration, dedicated quality monitoring, and TCPA-compliant lead generation processes. Our team optimized campaigns daily based on call quality scores, conversion data, and geographic performance.

    Measurable Results

    500+ qualified inbound calls generated in the first 30 days
    35% lower cost-per-call compared to previous lead generation vendor
    92% call quality score verified through Ringba tracking
    Campaign scaled to 3 additional mass tort verticals within 60 days
    Average call duration of 4+ minutes indicating high buyer intent
    95%
    CRM Data Accuracy
    ClientUK-Based B2B SaaS Company
    IndustrySaaS / Technology — UK

    CRM Data Accuracy Improved from 60% to 95% — 200K+ Records Cleaned for UK SaaS Company

    The Challenge

    A fast-growing SaaS company's Salesforce CRM was full of outdated contacts, duplicate records, invalid email addresses, and missing firmographic data — causing high email bounce rates, poor outbound campaign performance, and wasted SDR time chasing dead leads.

    Our Solution

    Wingspan performed a comprehensive CRM data audit, followed by full data cleaning (deduplication, field standardization, invalid record removal), email validation, phone verification, and firmographic data enrichment across 200,000+ records. All processes were GDPR compliant.

    Measurable Results

    Overall CRM data accuracy improved from 60% to 95%
    Email bounce rate reduced by 78% (from 22% to under 3%)
    15,000+ duplicate records identified, merged, and cleaned
    Sales team productivity increased 30% with accurate contact data
    Outbound email response rates improved by 45% after enrichment
    50%
    Cost Reduction
    ClientCanadian Insurance Company
    IndustryInsurance — Canada

    50% Cost Reduction with 24/7 BPO Operations for Canadian Insurance Company

    The Challenge

    A mid-size Canadian insurance company was spending heavily on in-house lead qualification, customer support, and policy administration teams — with inconsistent quality across shifts and high employee turnover driving costs even higher.

    Our Solution

    Wingspan set up a dedicated 200+ agent team in our Hyderabad delivery center with 24/7 coverage across all shifts, comprehensive quality monitoring dashboards, performance-based incentive programs, and CASL-compliant communication processes. The team handled lead qualification, customer support, and back-office policy administration.

    Measurable Results

    50% reduction in total operational costs compared to in-house Canadian team
    24/7 coverage with zero downtime and 99.9% uptime SLA
    200+ agents recruited, trained, and deployed in just 2 weeks
    Customer satisfaction score improved from 3.9 to 4.7 out of 5
    Employee retention rate of 92% vs industry average of 65%

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