Content Moderation & Trust & Safety Services for UK Platforms — Online Safety Act Ready
Wingspan Global Solutions provides 24/7 human content moderation for UK marketplaces, social networks, dating apps, gaming platforms and streaming services. UK GDPR and Online Safety Act 2023 aligned — with native-English moderators and dedicated Trust & Safety leads.
Why UK Platforms Need Wingspan
The Online Safety Act 2023 places significant legal duties on UK-facing platforms — from illegal content removal timelines to protecting children and user reporting mechanisms. Ofcom enforcement carries fines of up to £18m or 10% of global turnover. In-house moderation teams don't scale to 24/7 coverage without burning out and burning budget.
Wingspan runs dedicated Trust & Safety pods for UK-facing platforms: native and neutral English-speaking moderators, 24/7/365 coverage across all shifts, senior T&S leads, escalation paths to legal, and full audit trails aligned with Ofcom Codes of Practice.
Our UK Content Moderation Services
Full-stack Trust & Safety operations for UK-facing digital platforms.
UGC & Community Moderation
Real-time review of user posts, comments, reviews, listings and profiles for marketplaces, forums, review sites and creator platforms. Custom policy training on your community guidelines.
Image & Video Moderation
Human review of images, videos and livestream clips for CSAM, nudity, violence, gore, hate symbols and IP violations — with AI pre-filtering to focus human reviewers on edge cases.
Chat, DM & Livestream Moderation
Real-time chat and DM moderation for dating apps, social platforms, gaming and livestream services. Grooming detection, harassment escalation and CSAM reporting to IWF and NCMEC.
Ad, Listing & Marketplace Review
Pre-publish and post-publish moderation of classifieds, marketplace listings and paid ad creative — brand safety, fraud detection, prohibited-goods screening and Trading Standards compliance.
Online Safety Act & Ofcom Alignment
Our UK T&S operations are designed around Ofcom Codes of Practice: illegal content risk assessments, priority-illegal-content removal SLAs, children's access assessments, user reporting SLAs, transparency reporting inputs and complaints handling. Full audit trail on every moderation decision.
Scale & SLA Guarantees
Our UK Trust & Safety pods deliver <2 minute median response for priority queues, 24/7/365 coverage with no shift gaps, 98%+ QA scores, and 55% cost saving versus a domestic UK moderation team — with the same or better English-language quality.
The Wingspan Advantage
Online Safety Act Ready
Ofcom Code-aligned processes, SLAs, audit trails and reporting.
55% Cost Savings
Versus domestic UK T&S teams or Dublin-based BPOs.
24/7/365 Coverage
Follow-the-sun shifts with no coverage gaps or weekend queues.
Native English Quality
Cultural nuance, slang and UK-specific policy understanding.